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Privacy Policy

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Styxreonkhor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Mailing address for delivery purposes
  • Payment information (processed through secure third-party providers)
  • Communications you send to us
  • Information about your preferences and interests

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyse website usage and trends
  • Prevent fraud and ensure security
  • Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

  • Consent: When you have given clear consent for us to process your data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our website and conducting business
  • Payment processors to handle transactions
  • Shipping companies to deliver your orders
  • Analytics providers to help us understand website usage
  • Legal authorities when required by law or to protect our rights

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Under GDPR and other applicable data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track user interactions with our ads.

Remarketing

We may use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website. You can opt out of Google's use of cookies by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyse website traffic and user behaviour. This service collects information about how visitors use our website, which helps us improve our services.

Google Maps API

If we use Google Maps on our website, Google may collect certain information about your location and device. Please review Google's Privacy Policy for more information.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. For detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Styxreonkhor
5 Ballywood Lane, Waterford, X91 K2P3, Ireland
Phone: +353 86 301 5520
Email: team@styxreonkhor.world

Styxreonkhor

Bringing enchantment to gardens across Ireland with handcrafted figurines and outdoor decor.

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Contact

5 Ballywood Lane, Waterford, X91 K2P3, Ireland

Phone: +353 86 301 5520

Email: team@styxreonkhor.world

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